Refunds policy

At Vedhah Media Pvt Ltd, we are committed to delivering top-quality online courses and digital marketing services to meet your needs. We understand that situations may arise where a refund is necessary. Please review our refund policy below:

1. Online Courses

1.1 Refund Eligibility

• Full Refund: You are eligible for a full refund if you request it within 7 days of purchasing an online course and have not accessed more than 20% of the course content.

• Partial Refund: If you have accessed more than 20% but less than 50% of the course content, a partial refund of 50% of the purchase price may be issued.

• No Refund: No refunds will be issued if more than 50% of the course content has been accessed.

1.2 Refund Process

• To request a refund, please contact our support team at info@vedhahmedia.com within the specified refund period.

• Refunds will be processed within 7-10 business days of receiving the request and will be issued to the original payment method.

1.3 Course Cancellations

• If a course is cancelled by Vedhah Media Pvt Ltd, you will receive a full refund regardless of the amount of content accessed.

2. Digital Marketing Services

2.1 Refund Eligibility

• Service Retainer: Refunds for digital marketing services retainers are not typically provided as these funds are allocated for resource planning and strategy development. However, exceptions may be made on a case-by-case basis, depending on the circumstances.

• Performance-Based Refund: If the agreed-upon KPIs are not met within the stipulated timeframe, a partial refund may be issued based on the agreement terms.

2.2 Refund Process

• To request a refund, please contact our support team at info@vedhahmedia.com with details of your request. Our team will review and respond within 7-10 business days.

• Approved refunds will be processed within 14 business days and issued to the original payment method.

3. General Conditions

3.1 Non-Refundable Items

• Digital products, downloadable content, and any services that have been fully rendered are non-refundable.

• Any administrative fees, taxes, or third-party service charges are non-refundable.

3.2 Changes to the Refund Policy

• Vedhah Media Pvt Ltd reserves the right to modify or update this refund policy at any time without prior notice. Any changes will be posted on our website, and it is your responsibility to review the policy periodically.

3.3 Contact Information

• For any questions or concerns regarding our refund policy, please reach out to us at info@vedhahmedia.com or visit us at F-7/3, Chikalthana MIDC, Opp Felmingo Housing Society, Chhatrapati Sambhajinagar 431001.